Privacy Policy
Last updated: 16 December 2025
This Privacy Policy explains how Haylin Ltd (“we”, “us”, “our”) collects, uses, and protects personal information when you use this website or submit an enquiry.
Haylin Ltd operates this website as a lead connection service, helping users connect with suitable local damp and moisture specialists in East Kilbride and surrounding areas.
1. Information We Collect
We may collect personal information when you:
- Submit a contact or assessment form
- Request a damp survey or assessment
- Contact us via email or the website
The information we collect may include:
- Name
- Email address
- Telephone number
- Postcode or general location
- Details about the damp, mould, or moisture issue you are experiencing
We only collect information that is necessary to respond to your enquiry.
2. How We Use Your Information
We use your information to:
- Review and respond to your enquiry
- Assess the type of damp or moisture issue described
- Connect you with a suitable local specialist where appropriate
- Communicate with you regarding your request
We do not use your information for unsolicited marketing.
3. Sharing Your Information
Your information may be shared only when necessary with trusted local damp or moisture specialists for the purpose of responding to your enquiry.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
All partners are expected to handle your information responsibly and in line with applicable data protection laws.
4. Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
- Consent — when you submit an enquiry
- Legitimate interest — to respond to requests and provide the service you have asked for
You may withdraw consent at any time by contacting us.
5. Data Retention
We retain personal information only for as long as necessary to:
- Respond to your enquiry
- Provide follow-up communication if required
- Meet legal or regulatory obligations
Information that is no longer required is securely deleted.
6. Data Security
We take reasonable steps to protect your personal information against unauthorised access, alteration, disclosure, or loss.
While no online system can be guaranteed to be completely secure, we use appropriate technical and organisational measures to safeguard your data.
7. Cookies
This website may use basic cookies to ensure proper functionality and to help improve user experience.
You can control or disable cookies through your browser settings.
8. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for data processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details below.
9. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, you can contact:
Haylin Ltd
Email: contact@eastkilbridedamp.co.uk
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.